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	<title>Comments on: Why Managing Vulnerability and Reputation is More Important than Ever Before</title>
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	<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/</link>
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		<title>By: Linda Stone</title>
		<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/#comment-106</link>
		<dc:creator>Linda Stone</dc:creator>
		<pubDate>Fri, 05 Mar 2010 18:29:53 +0000</pubDate>
		<guid isPermaLink="false">http://lindastone.net/?p=203#comment-106</guid>
		<description>Stan, Your points are well taken.  Good to think about the consequences.  Also good to take steps forward, evolve technology, evolve culture, figure out what enhances, what detracts.  Cheers.</description>
		<content:encoded><![CDATA[<p>Stan, Your points are well taken.  Good to think about the consequences.  Also good to take steps forward, evolve technology, evolve culture, figure out what enhances, what detracts.  Cheers.</p>
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		<title>By: Stan Stevens</title>
		<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/#comment-89</link>
		<dc:creator>Stan Stevens</dc:creator>
		<pubDate>Wed, 10 Feb 2010 00:11:50 +0000</pubDate>
		<guid isPermaLink="false">http://lindastone.net/?p=203#comment-89</guid>
		<description>I&#039;m laughing at this whole thing! The problem is that all of you have bought into all of this junk in the first place. If I don&#039;t tweet, I have no profile to expose (and why do I need to tweet in the first place?). If I want to share pics with family and friends I don&#039;t need to join some social media group to do it - I can create a private web site that&#039;s password protected. Why on Earth would anyone in their right mind text private info or leave voicemail messages that could fall into the wrong hands. I don&#039;t.

The problem is that people embraced all of this junk without thinking of the consequences in advance. What someone needs to do is really take a good long and hard look at the social engineering that&#039;s behind all this social media. It will make you think twice about a lot of this...</description>
		<content:encoded><![CDATA[<p>I&#8217;m laughing at this whole thing! The problem is that all of you have bought into all of this junk in the first place. If I don&#8217;t tweet, I have no profile to expose (and why do I need to tweet in the first place?). If I want to share pics with family and friends I don&#8217;t need to join some social media group to do it &#8211; I can create a private web site that&#8217;s password protected. Why on Earth would anyone in their right mind text private info or leave voicemail messages that could fall into the wrong hands. I don&#8217;t.</p>
<p>The problem is that people embraced all of this junk without thinking of the consequences in advance. What someone needs to do is really take a good long and hard look at the social engineering that&#8217;s behind all this social media. It will make you think twice about a lot of this&#8230;</p>
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		<title>By: Phil Lelyveld</title>
		<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/#comment-52</link>
		<dc:creator>Phil Lelyveld</dc:creator>
		<pubDate>Thu, 14 Jan 2010 17:03:10 +0000</pubDate>
		<guid isPermaLink="false">http://lindastone.net/?p=203#comment-52</guid>
		<description>I agree with all of the posts here.  The unintended consequence of this emerging situation, though, seems to be much more work for everyone just to stay in control of the technology that is supposed to be helping us.  Do we all have to dedicate time to reputation management that could be spent on family and non-online work?  More importantly, should we have to.  I agree with Chris&#039;s point on anonymity.  Making it just a little harder to be anonymous would make reputation management far easier, and would go a long way to returning some civility to the web.</description>
		<content:encoded><![CDATA[<p>I agree with all of the posts here.  The unintended consequence of this emerging situation, though, seems to be much more work for everyone just to stay in control of the technology that is supposed to be helping us.  Do we all have to dedicate time to reputation management that could be spent on family and non-online work?  More importantly, should we have to.  I agree with Chris&#8217;s point on anonymity.  Making it just a little harder to be anonymous would make reputation management far easier, and would go a long way to returning some civility to the web.</p>
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		<title>By: Chris Boardman</title>
		<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/#comment-51</link>
		<dc:creator>Chris Boardman</dc:creator>
		<pubDate>Thu, 14 Jan 2010 01:22:17 +0000</pubDate>
		<guid isPermaLink="false">http://lindastone.net/?p=203#comment-51</guid>
		<description>Thank you for the post. I agree with you and Tony that management of reputation/vulnerability should be at the forefront of everyone&#039;s mind. 
If you think about it, this is not unlike life in a small town where everyone knows everyone else&#039;s business and, because you have to answer to your community, you are held accountable for your actions. I truly wish that the days of anonymous reputation bashing will end soon. It is the act of cowards at best.

The Shift you speak of will be required if we are to become a global community.</description>
		<content:encoded><![CDATA[<p>Thank you for the post. I agree with you and Tony that management of reputation/vulnerability should be at the forefront of everyone&#8217;s mind.<br />
If you think about it, this is not unlike life in a small town where everyone knows everyone else&#8217;s business and, because you have to answer to your community, you are held accountable for your actions. I truly wish that the days of anonymous reputation bashing will end soon. It is the act of cowards at best.</p>
<p>The Shift you speak of will be required if we are to become a global community.</p>
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		<title>By: Tony Greenberg</title>
		<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/#comment-50</link>
		<dc:creator>Tony Greenberg</dc:creator>
		<pubDate>Wed, 13 Jan 2010 20:09:49 +0000</pubDate>
		<guid isPermaLink="false">http://lindastone.net/?p=203#comment-50</guid>
		<description>Linda, your ideas are fascinating and align with my thoughts.

If a post-privacy world means we&#039;re left with just &quot;managing vulnerability and reputation,&quot; we need to be more aggressive than most are used to being in managing our public image, even if we&#039;re not that public of a person. These days, everyone is a public figure. Rather than curse the dark, however, we need to pursue more selective policy of lighting candles in the right places. Strategies should include: 

1) Active reputation construction. Don&#039;t wait for our uncontrollable information exposures to do it for us. For some this means doing more of the technological exhibitionism that social media enables, not less. Create your own net-enabled public persona, rather than an other-constructed one. A strong reputation can buy you a great deal of grace when negative information emerges. Ideally, it can push the negatives off the first page of your personal search page. You want to drown the negative with plenty of positive.

2) Active opt-in/opt-in. We have to be more conscious about the things we allow to be done in our name by companies such as those listed in Linda&#039;s post. Read the fine print, at least a bit. Don&#039;t always hit the &quot;yes&quot; button when a company you don&#039;t know asks you to overshare. A simple example: avoid those silly quizzes and tests that infest Facebook. Such quizzes have become a major security risk and can expose us to more problems than they could possibly be worth. If you still somehow have to do one of them, don&#039;t share it with everyone else. It&#039;s worse than sending along a chain letter, and should bring you bad luck, or at least bad karma.  This general approach can reduce your vulnerabilities by reducing your most problematic sources of exposure.

3) Active monitoring. Brands and companies have learned they need to monitor the Net to see what&#039;s being said about them. People do too, and there are free tools to make it easy. Google News Alerts can grab stories about you. Increasingly, they&#039;re bringing in material from the real-time web as well. HootSuite can track things being said about you on Twitter, Facebook, LinkedIn and on WordPress. Gist connects your contact list with your social media contacts in a proto-CRM package to see what they&#039;re writing to and about you. This strategy is about tending to your reputation. 

4) Active response. When things DO emerge, don&#039;t just sit there and let them wash over you. Taking days or weeks to respond is a recipe for disaster. If it goes really badly, get some professional help in managing the mess. Tiger Woods would have benefitted on both counts. 

5) Active engagement. I&#039;ve created a site called www.onlytimebuystrust.com to start talking about some of these issues of reputation and trust. It&#039;s hard to know who to trust when you don&#039;t know the person well. It&#039;s useful to remember in this socially mediated world that our tools have provided us with the illusion of deep and intimate knowledge of many people whom we previously knew only a little bit. We still don&#039;t know them that well. Trust the ones you truly know with the information they truly need. And actively manage all the rest. Thanks</description>
		<content:encoded><![CDATA[<p>Linda, your ideas are fascinating and align with my thoughts.</p>
<p>If a post-privacy world means we&#8217;re left with just &#8220;managing vulnerability and reputation,&#8221; we need to be more aggressive than most are used to being in managing our public image, even if we&#8217;re not that public of a person. These days, everyone is a public figure. Rather than curse the dark, however, we need to pursue more selective policy of lighting candles in the right places. Strategies should include: </p>
<p>1) Active reputation construction. Don&#8217;t wait for our uncontrollable information exposures to do it for us. For some this means doing more of the technological exhibitionism that social media enables, not less. Create your own net-enabled public persona, rather than an other-constructed one. A strong reputation can buy you a great deal of grace when negative information emerges. Ideally, it can push the negatives off the first page of your personal search page. You want to drown the negative with plenty of positive.</p>
<p>2) Active opt-in/opt-in. We have to be more conscious about the things we allow to be done in our name by companies such as those listed in Linda&#8217;s post. Read the fine print, at least a bit. Don&#8217;t always hit the &#8220;yes&#8221; button when a company you don&#8217;t know asks you to overshare. A simple example: avoid those silly quizzes and tests that infest Facebook. Such quizzes have become a major security risk and can expose us to more problems than they could possibly be worth. If you still somehow have to do one of them, don&#8217;t share it with everyone else. It&#8217;s worse than sending along a chain letter, and should bring you bad luck, or at least bad karma.  This general approach can reduce your vulnerabilities by reducing your most problematic sources of exposure.</p>
<p>3) Active monitoring. Brands and companies have learned they need to monitor the Net to see what&#8217;s being said about them. People do too, and there are free tools to make it easy. Google News Alerts can grab stories about you. Increasingly, they&#8217;re bringing in material from the real-time web as well. HootSuite can track things being said about you on Twitter, Facebook, LinkedIn and on WordPress. Gist connects your contact list with your social media contacts in a proto-CRM package to see what they&#8217;re writing to and about you. This strategy is about tending to your reputation. </p>
<p>4) Active response. When things DO emerge, don&#8217;t just sit there and let them wash over you. Taking days or weeks to respond is a recipe for disaster. If it goes really badly, get some professional help in managing the mess. Tiger Woods would have benefitted on both counts. </p>
<p>5) Active engagement. I&#8217;ve created a site called <a href="http://www.onlytimebuystrust.com" rel="nofollow">http://www.onlytimebuystrust.com</a> to start talking about some of these issues of reputation and trust. It&#8217;s hard to know who to trust when you don&#8217;t know the person well. It&#8217;s useful to remember in this socially mediated world that our tools have provided us with the illusion of deep and intimate knowledge of many people whom we previously knew only a little bit. We still don&#8217;t know them that well. Trust the ones you truly know with the information they truly need. And actively manage all the rest. Thanks</p>
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		<title>By: David</title>
		<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/#comment-31</link>
		<dc:creator>David</dc:creator>
		<pubDate>Sun, 03 Jan 2010 16:01:43 +0000</pubDate>
		<guid isPermaLink="false">http://lindastone.net/?p=203#comment-31</guid>
		<description>Thanks for your interesting article. I was immediately reminded of the response provided by a twenty-something regarding protection of ones identity in a discussion about the broader issue of privacy. He said, &quot;I really don&#039;t care, maybe they (ID thief) can do more with it (his identity) than I have.&quot;

That thinking speaks to the economics of identity/reputation loss. At some point the lines cross and an individual realizes they have something to lose. I think you&#039;ve pointed out correctly that the lines are now crossing much sooner.</description>
		<content:encoded><![CDATA[<p>Thanks for your interesting article. I was immediately reminded of the response provided by a twenty-something regarding protection of ones identity in a discussion about the broader issue of privacy. He said, &#8220;I really don&#8217;t care, maybe they (ID thief) can do more with it (his identity) than I have.&#8221;</p>
<p>That thinking speaks to the economics of identity/reputation loss. At some point the lines cross and an individual realizes they have something to lose. I think you&#8217;ve pointed out correctly that the lines are now crossing much sooner.</p>
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		<title>By: Bob MacNeal</title>
		<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/#comment-3</link>
		<dc:creator>Bob MacNeal</dc:creator>
		<pubDate>Mon, 07 Dec 2009 17:31:10 +0000</pubDate>
		<guid isPermaLink="false">http://lindastone.net/?p=203#comment-3</guid>
		<description>Linda, 

I agree with (and applaud) your hunch. 

I have a notion that reputation is often overshadowed by vulnerability concerns.

Vulnerabilities lend themselves to marketing-by-fear-mongering around products aimed to reduce vulnerability. As such, vulnerabilities capture our attention.

Reputation is more subtle force. But, we ignore it at our peril. A while back, I blogged about developing a professional persona in social media http://bit.ly/2CT1XB, so that professionals aren&#039;t shooting themselves in the foot by exposing the unvarnished-self shared with friends and family.

Unbeknownst to a surprising number of professionals, a person’s Tweets comprise a body of work that becomes analogous to building a brand. I coined &quot;chirpitude&quot; as a word play on turpitude http://bit.ly/Fch8Y to remind professionals that their reputation is increasingly exposed in the Twitterverse and other social media.</description>
		<content:encoded><![CDATA[<p>Linda, </p>
<p>I agree with (and applaud) your hunch. </p>
<p>I have a notion that reputation is often overshadowed by vulnerability concerns.</p>
<p>Vulnerabilities lend themselves to marketing-by-fear-mongering around products aimed to reduce vulnerability. As such, vulnerabilities capture our attention.</p>
<p>Reputation is more subtle force. But, we ignore it at our peril. A while back, I blogged about developing a professional persona in social media <a href="http://bit.ly/2CT1XB" rel="nofollow">http://bit.ly/2CT1XB</a>, so that professionals aren&#8217;t shooting themselves in the foot by exposing the unvarnished-self shared with friends and family.</p>
<p>Unbeknownst to a surprising number of professionals, a person’s Tweets comprise a body of work that becomes analogous to building a brand. I coined &#8220;chirpitude&#8221; as a word play on turpitude <a href="http://bit.ly/Fch8Y" rel="nofollow">http://bit.ly/Fch8Y</a> to remind professionals that their reputation is increasingly exposed in the Twitterverse and other social media.</p>
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		<title>By: Gary Zamchick</title>
		<link>http://lindastone.net/2009/12/05/why-managing-vulnerability-and-reputation-is-more-important-than-ever-before/#comment-2</link>
		<dc:creator>Gary Zamchick</dc:creator>
		<pubDate>Sun, 06 Dec 2009 15:13:46 +0000</pubDate>
		<guid isPermaLink="false">http://lindastone.net/?p=203#comment-2</guid>
		<description>Thank you for the great post!

 I first had to get past ZG being anything beyond the initials of the website where I reveal my squiggly self in every line (http:bit.ly/AFgM) . Then I appreciated the fact that the trend is towards closeness and not alienation. 

Squiggliness is my form of vulnerability. Its sensitivity and lack of boldness leaves the door open to collaboration. I remember each of the layers you outline in turn - the mainframe vax we had within Time Inc. There, my line was dictated by the polygons provided by Naplps graphic creation terminals. The squigglier drawings I did in the Times (or books) that invited readers in to identify with stories, and most recently, experience sketches that welcome customers to new places. 

I don&#039;t know if one day people will look down at my DNA and see the squiggly (but not knotted) DNA that makes me do the work I do. But I&#039;m thinking that will only improve my reputation. 

Gary</description>
		<content:encoded><![CDATA[<p>Thank you for the great post!</p>
<p> I first had to get past ZG being anything beyond the initials of the website where I reveal my squiggly self in every line (http:bit.ly/AFgM) . Then I appreciated the fact that the trend is towards closeness and not alienation. </p>
<p>Squiggliness is my form of vulnerability. Its sensitivity and lack of boldness leaves the door open to collaboration. I remember each of the layers you outline in turn &#8211; the mainframe vax we had within Time Inc. There, my line was dictated by the polygons provided by Naplps graphic creation terminals. The squigglier drawings I did in the Times (or books) that invited readers in to identify with stories, and most recently, experience sketches that welcome customers to new places. </p>
<p>I don&#8217;t know if one day people will look down at my DNA and see the squiggly (but not knotted) DNA that makes me do the work I do. But I&#8217;m thinking that will only improve my reputation. </p>
<p>Gary</p>
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