Category Archives: engaged

Aspen Ideas Festival: “Information Overload”

Can we be productive in a world full of constant updates? Will we adapt or will we burn out? Linda Stone and William Powers at AIF 2011

Audio link to session is here.

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Filed under attention, attention management, breathe, connection, continuous partial attention, distraction, email apnea, engaged, health, information overload, multi-tasking, overwhelmed, screen apnea

Q & A: Interview with Smart Planet

Here’s a snapshot of the Q & A I did recently with Rachel James of Smart Planet.  For the full post and the comments, please click here.

You’ve held executive roles at Apple and Microsoft. Tell me about how you transitioned into researching our behaviors around technology.

When I was at Microsoft I started looking at what happens to our attention when we’re working with technology. Soon after this, I began researching on my own. One of the questions was: Are people managing their time or their attention? I did a fascinating set of interviews on management of time and attention and how this related to burnout.

How do you differentiate between managing our time and managing our attention?

The people I spoke with who worked in office jobs typically said they managed their time. Many of them had taken time management classes and had things carefully mapped out during the day. This included everything from how many minutes were spent in meetings, on email, on the phone, and with their children. Almost everyone who said they managed their time reported being overwhelmed and feeling burnt out.

When people reported managing their attention, they reported more flow states. It was really interesting. The people who were most likely to say they manage their attention –- artists, CEOs and surgeons — actually described a process of managing a combination of time and attention.

Many executives and CEOs said that if they didn’t manage their attention, they found they would deal with the little things and miss strategic opportunities. They said this was something they had to learn when they moved into the CEO position.

What exactly is a state of flow and why is it important that we find one?

I need to give credit to Mihaly Csikszentmihalyi for his brilliant work on flow. One of his books is called Finding Flow: Engagement with Everyday Life.  It’s a phenomenal book.

What happens in a state of flow is you are concentrating, but not in a stressed way. It’s the same kind of attention you see in children when they’re engaged in self-directed play. When you watch 3-, 4-, 5- or 6-year-olds building blocks, you see they are fully engaged in the moment.

When you encounter a surgeon in a flow state, they are working right in the moment. They can notice something and change direction. If they simply stuck to the plan, they might begin a procedure and miss a new lesion, for example. In this flow state we are at optimum creativity. We are not bored, but we’re also not anxious.

Let’s talk about your work on the physiology of technology. What makes bringing technology into the broader conversation about wellbeing important?

Here’s what I noticed. As I was researching the differences between managing time and attention, I just so happened to begin taking a breathing class. I was dealing with a respiratory infection and my doctor wanted me to study a technique called Buteyko breathing.

Every morning, before sitting down at my computer, I would do 20 minutes of breathing practice. I noticed on day one, within five minutes of sitting down, I was holding my breath.

At that point I embarked on a study. I observed people using technologies –- a computer, iPhone –- and looked at what was happening to their pulse and heart rate variability and what that indicated about their breathing.

By early 2008 I came up with the phrases “email apnea” and “screen apnea” [which are interchangeable]. We tend to breath-hold or shallow breathe when we sit at a laptop. The computer becomes animated and we become less animated. Our shoulders and chest cave in, we sit slouched for extended periods of times. And it’s impossible to fully breath in that hunched posture.

When you are shallow breathing or breath holding cumulatively day after day, your body goes into a chronic state of fight or flight. You tend to crave carbohydrates and sweet foods because they give you energy to outrun a tiger. Seriously. Our thoughts turn to, “I need to get this done! I can’t get this done! Will I get this done?”

There’s another piece about the physiology of technology that hasn’t been talked about much to date. The effect sitting at computers has on our lymphatic system.

Lymph is pumped through our bodies with the movement of our feet and calf muscles. All this sitting is making it difficult for our bodies to do what it needs to do for natural detoxification.

Where has this research led you?

I started to notice that there was a tremendous amount of discussion around disconnecting. I find something about this conversation really troubling. It sounds like the conversation around dieting that doesn’t work: “I shouldn’t eat the cookie. I shouldn’t eat the cookie. I shouldn’t eat the cookie.”

When we think, “It would be great to eat an apple,” we do much better. Understanding which behaviors we want to build into our lives, rather than which behaviors we want to take away, is much more effective.

So how can we have a conversation about what we connect to? This will get us away from “Don’t touch the computer! Put the phone away! Don’t eat the cookie!” That’s a lot of ‘don’t’ to live with.

What is your take on our obsession with productivity? There are so many programs out there that take a parental approach to our self-micromanaging.  Freedom, Isolator, Stay Focused… You take a much more embodied approach. Where would you like this conversation to land?

The 20th century was all about productivity. Man as machine. Man as faster and more productive. We were so excited by the industrial age. ‘More, faster, more efficiently’ — that was the conversation.

And that was what we measured — on the job and in our own lives. How many things on my list have I done? Our whole conversation was about output and quantity. I believe that the 21st century will be a return to what humans do best –- and this has to do more with engagement and flow, less with output and quantity. We have robots that are going to take over a lot of those ‘more, faster, more efficiently’ jobs.

Now is our opportunity to tap back into what’s unique about the human spirit. Instead of the mantra being “I need to be more productive,” our mantra could be, “I want to be more engaged. I want to connect with what matters and disconnect from the rest.”

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April 30, 2013 · 3:27 pm

Conscious Computing

Conscious Computing Allows Technology to Become a Prosthetic for Engaging with Our Full Potential

Personal technologies today are prosthetics for our minds.

In our current relationship with technology, we bring our bodies, but our minds rule.

“Don’t stop now, you’re on a roll. Yes, pick up that phone call, you can still answer these six emails. Watch the Twitter stream while working on PowerPoint?  Why not?” Our minds push, demand, coax, and cajole. “No break yet, we’re not done. No dinner until this draft is done.”

Our tyrannical minds conspire with enabling technologies and our bodies do their best to hang on for the wild ride.

Glenn Fleishman posted on software that disables bits of the computer to make us more productive and to minimize distractions. Programs like Freedom, Isolator, RescueTime, LeechBlock, Turn Off the Lights and others were mentioned — all tools that block distractions. This software category is called:  Internet Blocking Productivity Software.  Users can choose to disable Internet access and/or local network access. Users claim that software like Freedom makes them more productive by blocking tempting distractions.

I’m not opposed to using technologies to support us in reclaiming our attention. But I prefer passive, ambient, non-invasive technologies that address our bodymind, over parental ones.

Consider the Toyota Prius. The Prius doesn’t stop in the middle of a highway and say, “Listen to me, Mr. Irresponsible Driver, you’re using too much gas and this car isn’t going to move another inch until you commit to fix that.” Instead, a display engages us in a playful way and our body implicitly learns to shift to use less gas.

Glenn was kind enough to call me for a comment as he prepared his post. We talked about email apneacontinuous partial attention, and how, while software that locks out distractions is a great first step, our ultimate opportunity is to evolve our relationship with personal technologies.

With technologies like Freedom, we take away, from our mind, the role of tyrant, and re-assign that role to the technology. The technology then dictates to the mind. The mind then dictates to the body. Meanwhile, the body that senses and feels, that turns out to offer more wisdom than the finest mind could even imagine, is ignored.

There are techniques and technologies that actually tune us in to our bodies, and our nervous systems.  These technologies let us know when we’re stressed, or when we’re engaged.  One of these technologies, from Heartmath, has been particularly helpful to me.  A clip goes on the earlobe, and is connected to a small, lightweight box, that can sit next to the computer.  There are lights on the box that indicate the state of the nervous system.  One of these products, the emWave2, can be used while doing work on the computer (in other contexts as well).  Heartmath also offer software games that work with the emWave2.  The 5-10 minute games involve actions that are totally controlled by the state of your nervous system.

At the heart of compromised attention is compromised breathing. Breathing, attention, and emotion, are commutative. Athletes, dancers, and musicians are among those who don’t have email apnea. Optimal breathing contributes to regulating our autonomic nervous system and it’s in this regulated state that our cognition and memory, social and emotional intelligence, and even innovative thinking can be fueled.

Scientists, like Antonio Damasio, Daniel Siegel, and Daniel Goleman, have shown us that aspects of our intelligence come from sensing and feeling and that our bodies offer a kind of wisdom.

Thirty years ago, personal computing technologies created a revolution in personal productivity, supporting a value on self-expression, output and efficiency. The personal communications technology era that followed the era of personal productivity amplified accessibility and responsiveness. Personal technologies have served us well as prosthetics for the mind, in service of thinking and doing.

Our focus has been on technologies as prosthetics for the mind, and human-as-machine style productivity.  This has led to burn-out, poor health, poor sleep, and what I call email apnea or screen apnea.  We wonder where our attention has gone.  Turns out, it’s right where we left it — with our ability to breathe fully.

We can use personal technologies that are prosthetics for our beings, to enhance our lives.  I call this Conscious Computing.

We can use technology to help enable Conscious Computing, or we can find it on our own, through attending to how we feel.  For advice from a musician on how to do Conscious Computing, I interviewed the organist, Cameron Carpenter.

Conscious Computing with the help of passive, ambient, non-invasive Heart Rate Variability (HRV)  technology is poised to take off over the next few years.  It has the potential to help all of us learn the skills that musicians, athletes and dancers have, that immunizes them from email apnea.

With a musical instrument, it’s awkward at first.  All thumbs.  Uncomfortable.  We don’t know how to sit, stand or breathe.  With practice, a musician becomes self-contained versus merged with the instrument.  So it will be with personal technology.  Now, a prosthetic of mind, it will become a prosthetic of being.  A violinist with a violin.  Us with our gadgets,.  Embodied.  Attending.  Self-contained.  Present.

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Filed under attention, breathe, breathing, Conscious Computing, continuous partial attention, distraction, email apnea, engaged, health, multi-tasking, overwhelmed, screen apnea, technology, Uncategorized

A Badass Musician & a Sixth Degree Aikido Black Belt Advise on Email Apnea

Watching Cameron Carpenter play the organ is a transcendant experience.  It’s as if he’s “lit.”  The organ just sits there, and Carpenter’s body exudes a powerful energy.  Most of us, when we interact with digital technologies, “merge” our energies with the device, exhausting ourselves.  Experienced musicians don’t do this. In the evolution of our relationship with digital devices, we have a lot to learn from experienced musicians.

So, recently, when a friend and I had a chance to talk with Cameron about email apnea (also called screen apnea), and conscious computing, and to solicit his advice, we seized at the opportunity.

A little more context first:

“Email apnea,” or “screen apnea”  is temporary cessation of breath when we’re in front of a screen, especially when texting or doing email.  This chronic breath-holding puts us in a state of fight or flight, affecting emotions, physiology, and attention.

Our opportunity is to evolve toward, “Conscious Computing.”   Instead of merging with or into the screen and our digital devices, we stay embodied, breathing, and separate from the devices, in the same way an experienced musician relates to his or her instrument.

Carpenter plays the organ;  a complicated instrument with complicated controls.  He paused for a minute before responding to us, then with complete confidence, advised:

“You’ve gotta dominate the mofo!”

The next day, I related this story to Wendy Palmer, who coaches leaders in conscious embodiment.  Her reaction, “There’s a gentle way to just let it know you’re the boss.”

Take your pick.

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Filed under attention, attention management, breathe, breathing, Conscious Computing, continuous partial attention, distraction, email apnea, engaged, health, information overload, iPhone, overwhelmed, screen apnea, technology

The Look & Feel of Conscious Computing

With a musical instrument, it’s awkward at first.  All thumbs.  Uncomfortable.   Noise.  With practice, the musician becomes self-contained vs. consumed by the instrument; co-creating music.  So it will be with personal technology.  Now, a prosthetic of mind, it will become a prosthetic of being.  A violinist with a violin.  Us with our gadgets, embodied, attending as we choose.

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Dee Hock’s 1996 Quote…

Those who have heard me speak know that I often quote Dee Hock, the Founder of Visa, and one of the great business innovators of our time.

I use his quote below to describe how technology is evolving us, how we’re evolving technology and how both are evolving culture.

  • Noise becomes data when it has a cognitive pattern.
  • Data becomes information when assembled into a coherent whole, which can be related to other information.
  • Information becomes knowledge when integrated with other information in a form useful for making decisions and determining actions.
  • Knowledge becomes understanding when related to other knowledge in a manner useful in anticipating, judging and acting.
  • Understanding becomes wisdom when informed by purpose, ethics, principles, memory and projection.

Further, I map this evolution to a timeline:

1945-1965

Noise to Data

1965-1985

Data to Information

1985-2005

Information to Knowledge

2005-2025

Knowledge to Understanding

2025-2045

Understanding to Wisdom

Today, we are Knowledge Workers evolving into Understanding Workers.  Understanding Workers use technology to anticipate, judge and act.  Think about it.  This is what we’re doing with FitBit, Quantified Self, 23andMe.com, Facebook, and so many other technologies of this era.

As we move into an Era of Conscious Computing, we’ll also be moving deeper into Understanding and closer toward Wisdom.

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Filed under attention, attention management, dominant mass consciousness attention paradigm, engaged, information overload, innovation, O'Reilly Radar, technology, trends

iPads Everywhere!

O’Reilly Media hosted yet another invitation-only, mind-bending, inspiring, fun Foo Camp.

In years past, we’ve enjoyed these unconference sessions, laptops glowing, perched on laps, on tables.  Technology everywhere.  Notes being taken, emails and tweets constantly flowing.

This year, Sara Winge pointed out, “open laptops were rare in sessions.”   iPads were everywhere.  “They sit flat on laps and tables, like paper,” Caterina Fake mentioned that and the contrast to screens as barriers between people.

People appear to sit comfortably, posture and breathing less stressed while using the iPad.  Some have specifically commented to me that while they notice they have email apnea when using their laptops, they breathe easily when using their iPad.

In the slow news session moderated by Steven Levy, Jennifer 8 Lee, and Kevin Kelly, the iPad as a platform for news and magazines was one of the topics debated.

It was during that debate that I realized — Apple has done for reading what the iPod has done for music.  We tune out the world, that 24/7, always-on world, once we engage with our iPods.  The iPad is the iPod of reading.  The world around us disappears when we engage with it.

The iPad, so gorgeous, with such a natural interface, offers the same opportunity.   Particularly in the case of the brilliantly designed (by Schulze and Webb) Bonnier magazines.  The world around me disappeared when I dropped into this iPad magazine experience.

I don’t have an iPad (yet).  I’ve enjoyed noticing the impact it’s having at various high tech gatherings as well as on less techie friends, many of whom seem to be making this their primary platform.

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More on Intentions and Goals

Thank you for the interesting comments and insights on intentions vs. goals.   In thinking about this today, I realized –

Intentions happen in the present.  Goals are about the future.

Where does behavior change?  In the present.

Where does intention come from?   For me, goals come from the mind.  Intentions from the heart, from emotion, from feeling.

Can one choose to have an intention or must it emerge more naturally?

How does this relate to attention?  Intention is the most powerful force driving attention.

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What is Dying to be Born?

A few weeks ago, when I checked my inbox, there was an email from Lianne Raymond.   Her request:

I am asking you, as one of the women I look to for thought leadership, to contribute your idea of “what is dying to be born” in the world right now- maybe it is already in the process of happening and you will shine the light on it – it doesn’t matter: whatever way you want to interpret that phrase is welcomed and encouraged, as part of the beauty of the end product will be our multi-faceted ways of viewing the world, with each view reflecting the others.

You are on this list because somewhere along the way you made a difference in my life through your words. So thank you so much for being a part of my life and growth, whether or not you become a part of this.

With much love,

Lianne Raymond

Click on the link below, for Linda’s page,  to read my piece on Presence in What is Dying to Be Born?

linda’s page

The link, What is Dying to be Born, will take you to the entire book:

What is Dying to be Born?

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Filed under attention, connection, engaged, health, reflection, Uncategorized

How has the Internet Changed the Way You Think?

The physical world is where I not only see, I also feel — a friend’s loving gaze in conversation; the movement of my arms and legs and the breeze on my face as I walk outside; and the company of friends for a game night and potluck dinner. The Internet supports my thinking and the physical world supports that, as well as, rich sensing and feeling experiences.

It’s no accident we’re a culture increasingly obsessed with the Food Network and Farmer’s Markets — they engage our senses and bring us together with others.

How has the Internet changed my thinking? The more I’ve loved and known it, the clearer the contrast, the more intense the tension between a physical life and a virtual life. The Internet stole my body, now a lifeless form hunched in front of a glowing screen. My senses dulled as my greedy mind became one with the global brain we call the Internet.

Read the whole post here on O’Reilly Radar or a slightly different version, here, on the Huffington Post.

Read John Brockman’s 2010 World Question Center.  Thought leaders and scientists respond to the question:  How has the internet changed the way you think?

Comment here — write your own response.   Happy New Year!

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Filed under attention, distraction, engaged, health, O'Reilly Radar, technology